Terms & Conditions

Welcome to Perfect Beauty. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase or using our platform.

1. General Information

Perfect Beauty operates this website to provide customers with access to beauty products, health & wellness items, gift shop products, and related services.
By using our website, you confirm that you are at least 18 years of age or have parental/guardian consent.
We reserve the right to update, modify, or change these Terms at any time. Updates will be effective once posted on this page.

2. Products & Services

We strive to provide accurate descriptions, images, and pricing of all products. However, we do not guarantee that all details will be error-free.
Availability of products may vary, and items may be discontinued without notice.
All prices are listed in [your currency] and are subject to change without prior notice.

3. Orders & Payment

By placing an order, you agree to provide accurate and complete information.
Payment must be made in full before an order is processed.
We accept [list accepted payment methods: e.g., credit/debit cards, mobile money, PayPal, etc.].
Perfect Beauty reserves the right to cancel or refuse any order due to suspected fraud, unauthorized activity, or stock unavailability.

4. Shipping & Delivery

We aim to process and ship orders promptly. Delivery times are estimates and may vary depending on location and courier service.
Once an order is shipped, Perfect Beauty is not responsible for delays caused by third-party carriers, customs, or unforeseen events.
Free or discounted shipping offers (if applicable) are subject to specific terms displayed during checkout.

5. Returns & Refunds

Our Return & Exchange Policy outlines eligible returns, non-returnable items, and refund conditions.
Customers are responsible for return shipping costs unless the product is defective or an incorrect item was sent.
Refunds are processed within 7–10 business days after approval.

6. Intellectual Property

All content on the Perfect Beauty website, including logos, designs, product images, text, and graphics, is the property of Perfect Beauty and protected by copyright laws.
You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.

7. User Responsibilities

When using our website, you agree:

Not to use the site for unlawful purposes.
Not to attempt to hack, disrupt, or interfere with website functionality.
Not to post offensive, abusive, or misleading content through reviews or feedback.

8. Limitation of Liability

Perfect Beauty is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Product results may vary from person to person; we do not guarantee specific outcomes from the use of beauty or health products.
Always consult a professional before using health or wellness products, especially if you have medical conditions or allergies.

9. Privacy & Data Protection

We respect your privacy. Personal information collected is handled according to our Privacy Policy.
By using our site, you consent to the collection and use of your information in line with our policy.

10. Governing Law

These Terms & Conditions are governed by the laws of [insert country, e.g., Kenya].
Any disputes shall be resolved in the courts of [insert jurisdiction].

11. Contact Information

For questions regarding these Terms & Conditions, please contact us:

📧 Email: info@theperfect-beauty.site
📞 Phone: 0712739184
🏠 Address: Moi Avenue, Nairobi

At Perfect Beauty, we are committed to ensuring a safe, transparent, and enjoyable shopping experience for all our customers.